Welcome to our Return to Play Information Hub. Here we will provide answers to frequently asked questions and important information regarding changes to our competitions and venue operations.


For our latest COVID-19 updates, click here


We will be following Basketball Victoria and DHHS guidelines to ensure that our facilities and operations remain COVID-safe. Please see below for answers to frequently asked questions and changes to our competitions and operations:

Will DHHS be inspecting our venues?
Yes. DHHS has created a department in which authorised officers will be inspecting venues and issuing fines for non-compliance and/or closing venues.


Entering and exiting our stadiums:

Do I need to check in?
Yes. QR codes will be in place at the entrance to all stadiums. All patrons must scan the code provided and check-in prior to entering the courts. Players are exempt as their attendance and contact details will be recorded on the PlayHQ system.

Can Parents/Guardians and dependents attend games? 

Are masks mandatory?

Yes. All visitors must wear a mask inside our venues, including coaches. Players and referees actively involved in competition are not required to wear masks, but must wear their mask before and after games.


Will the Cafe be open?
Yes. Our stadium cafes and kiosks will be in operation. Cashless payments are preferred.


Are your facilities sanitised?



Will a Biosafety Officer be present?


What is PlayHQ?
We have now migrated to the PlayHQ system – Basketball Victoria’s new membership and competitions platform. All players, coaches and teams must register as a member on the PlayHQ system prior to joining a team. Participants will only need to pay once when they register per 365-day period, irrespective of how many teams or associations they play in.

You must register for a PlayHQ account prior to stepping on the court.

PlayHQ has provided a new electronic computer scoring system, which replaces the previous Stadium Scoring system. Learn how to use the new system with this quick video tutorial: https://youtu.be/OdTboL_uYqk


Will fixtures change?
We recommend that you check your competition fixtures regularly for any changes. We anticipate there may more changes to fixtures than usual as we return to competitions, but we will endeavour to keep these to a minimum.

Click here for fixtures and results


Do you still accept cash?


Have team sheets fees increased?